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Admin submitted a new resource:

Tickets - Full-fledged support system solution for XenForo 2.

Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.

Features:
  • Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
  • Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
    • Guest tickets are protected by a password and this...

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Admin updated Tickets with a new update entry:

Version 2.0.4

  • Add incoming email handler to allow setting up email addresses that can receive tickets on a per-category basis.
  • Add a beta importer for a ticket system from a developer-that-should-not-be-named.
  • Remove unused templates.
  • Fix moderator alerts for tickets not correctly including the base_url.
  • Fix removing phrases on uninstall
  • Respect node permissions when converting tickets to threads.
  • Fix Trying to get property 'active' of...

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Admin updated Tickets with a new update entry:

Version 2.1.5

  • Display a footer note under KB article content pointing users to open a new ticket if their issue is still not answered.
  • Support BB code within predefined responses.
  • Expose per-category priority selection option.
  • Add "View priority for own tickets" permission.
  • If a user is not able to see tickets or KB articles, hide the search form tabs for them.
  • Make activating / installing the add-on more robust on busier sites.
  • Add missing...

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Admin updated Tickets with a new update entry:

Tickets 2.3.1a

Tickets 2.3.1a is now available for all licensed customers to download.
  • Add support for value pruning for fields that are editable only once.
  • Force global namespace for functions which are known to be optimizable to bytecode in php, or known global functions to avoid a current namespace lookup for the function.
  • Implement warnings for ticket messages.
  • Fix incorrect column definition for match types on ticket fields.
  • Fix API missing permission check for setting prefix on...

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Admin updated [NixFifty] Tickets with a new update entry:

Tickets 2.3.4

Tickets 2.3.4 is now available for all licensed customers to download.
  • Require StandardLib v1.5.0+, as this implements the template filter `replacevalue`
  • Support 64bit `xf_ip.ip_id` column.
  • Support linking a ticket category to a resource category.
  • Add Sort button to ticket priority and status lists.
  • Add spam cleaner support.
  • Fixes inactive priorities/statuses could be assigned to a ticket on edit.
  • Fixes the "Alerts are sent when a ticket transitions to this...

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Hey
I'm pretty new to Xenforo and I am having problems getting this installed;

I have uploaded the items in the Upload folded and also added the "inbound-ticket.php" file to the ZF main folder, but I do not see anything to install in the addons part of XF - Am I missing something?
 

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Hey
I'm pretty new to Xenforo and I am having problems getting this installed;

I have uploaded the items in the Upload folded and also added the "inbound-ticket.php" file to the ZF main folder, but I do not see anything to install in the addons part of XF - Am I missing something?
you dont need add inbound-ticket.php to ZF main folder all you need upload folders
js and src to ZF main www

Screenshot 2022-06-20 180141.png
 

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Thanks for replying. Strange, it's just not installing for me. Every other addon I have installed did so without a problem. I click the install button and nothing happens! :(